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Enterprise-Grade GenAI Agents to

Transform Workflows

Our AI Co-Pilots help your teams think faster, serve smarter, and stay compliant – across communication, sales, service, and decision-making.

What Are Leobrix AI Co-Pilots?

Leobrix AI Co-Pilots are intelligent agents built to work alongside your teams – across voice, chat, email, and apps. They combine enterprise-grade LLMs, domain knowledge, real-time data, and reasoning to:

Automate repetitive tasks

Enhance decision-making

Ensure compliance and quality

Personalize interactions at scale

Powered by a robust orchestration layer, proprietary prompts, and real-time context – our Co-Pilots go beyond chatbots.

Use Case Gallery – AI Co-Pilots

Communication Intelligence and Surveillance Agent

Monitors enterprise communications (email, chat, voice transcripts) to detect violations, anomalies, and risks in real-time or post-facto.

Key Capabilities:

  • Detects regulatory/policy violations in communications.
  • Flags tone deviations, aggressive language, or sensitive data leaks.
  • Identifies patterns of insider threats or collusion
  • Works across Slack, Teams, Email, and CRM systems.
  • Generates compliance heatmaps and audit trails.
  • Classifies conversation into appropriate categories.

Who it’s for:

Risk ● Compliance ● Legal ● HR ● Internal Audit Teams

Conversational Insights Bot

Let’s business users chat with their internal systems – CRM, MIS, BI dashboards – using plain language to get answers and visualizations instantly.

Key Capabilities:

  • Converts natural language into structured queries
  • Fetches KPIs, charts, tables, and summaries from data warehouses
  • Understands follow-up questions and filters
  • Works with Snowflake, BigQuery, Redshift, and more
  • Can summarize dashboards and reports in English

Who it’s for:

CXOs ● Product Managers ● Sales Heads ● MIS Analysts

Agent Assist Bot

Provides real-time assistance to human agents across call centres and chat support – with summaries, rebuttals, and compliance reminders.

Key Capabilities:

  • Summarizes previous customer conversations instantly
  • Suggests rebuttals, offers, and escalation options
  • Provides compliance scripts and tone guidance
  • Works across voice and chat channels
  • Can auto-log call/chat summaries to CRM

Who it’s for:

Customer Service ● Telesales ● Collections ● Contact Centres

Marketing Hyper-Personalization Bot

Generates hyper-personalized marketing content across email, WhatsApp, and SMS using transaction and behaviour data.

Key Capabilities:

  • Crafts personalized campaign message at scale
  • Segments users using RFM/ML driven scoring
  • A/B tests creatives and tracks engagement
  • Connects with CRM/CDP systems and channels
  • Ensures tone. Language, and regulatory fit.

Who it’s for:

Marketing Teams ● Growth Teams ● CRM Managers

Personalized Customer Profile Generator

Creates detailed, AI-generated customer personas from fragmented data sources – useful for RM, sales, and personalization.

Key Capabilities:

  • Combines demographics, transactions, support history.
  • Infers goals, preferences, risk appetite, tone profile
  • Auto-generates a narrative persona or 360-degree profile
  • Flags potential cross-sell/upsell products
  • Integrates with CRM or sales dashboards

Who it’s for:

Sales Teams ● Relationship Managers ● Product Teams

Document Analyzer Bot

Reads, classifies, and extracts insights from structured and unstructured documents like KYC forms, contracts, and applications.

Key Capabilities:

  • Parses scanned documents or PDFs with OCR + NLP.
  • Classifies document type, status, parties, and terms
  • Flags missing or invalid fields
  • Integrates with DMS, LOS, and claim systems
  • Works in multiple languages

Who it’s for:

Operations ● Legal ● Claims ● Loan Processing

Underwriter Bot

Supports credit and insurance underwriters by summarizing inputs, scoring risks , and explaining eligibility.

Key Capabilities:

  • Extracts key details from applications and attachments
  • Assigns risk scores based on rules and ML models
  • Flags exceptions, missing info, or fraud signals
  • Provides plain English rationales for decisions
  • Connects to core underwriting or LOS systems

Who it’s for:

Credit Risk ● Insurance Underwriting ● Loan Ops

Collection Assist Bot

Improves outbound collections and recovery workflows with smart prioritization and personalized messaging.

Key Capabilities:

  • Scores delinquent accounts by risk and recovery potential
  • Suggests optimal communication scripts based on behaviour
  • Detects borrower sentiment and tailors’ tone accordingly
  • Works with IVR, dialler, and WhatsApp bots.
  • Auto-generates call summaries and nudges

Who it’s for:

Collections ●, Recovery ● Legal ● Tele-calling teams

How we build it differently

Deep Domain Understanding

Financial services-focused agents built with regulatory, operational, and risk context.

LLM Orchestration + Memory

Use of RAG pipelines, tools, embeddings, and prompt engineering – not just raw LLMs.

Secure & Compliant by Design

Data Masking, Read Teaming, PII handling, and enterprise-grade security practices.

Multi-Modal Capabilities

Voice + Chat + Document Understanding - integrated into business tools (CRM, Email, MIS)

Feedback Loops & Governance

Human-in-the-loop workflows, feedback scoring, and fine-tuning pipelines.

Industries We Serve

Bankin

Insurance

Micro Finance

Housing Finance

NBFCs

FinTech

Trusted by Enterprises

credit-access-grameen
Fedfina
Centrum-Housing-Loans
homeFirst
Srifin-Credit

Ready to deploy AI Agents across your enterprise?

Talk to us to explore use cases or co-create a pilot.